Effective Date: October 30, 2025
Last Updated: October 30, 2025

Volcano Grille (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, in person, or through third-party platforms.

We may collect the following types of information:

• Personal information you provide, such as your name, email address, and phone number (for contests, newsletters, reservations, or promotions).
• Order information when you place an order through our website or third-party delivery services (like Toast, DoorDash, UberEats, or Grubhub).
• Payment details processed securely through those platforms — we do not store your payment information ourselves.
• Technical information automatically collected through cookies or analytics tools (like Google Analytics or Meta Pixel) to understand website performance and customer preferences.

We use your information to:

• Process and fulfill orders.
• Communicate with you about promotions, offers, contests, and news.
• Send marketing emails if you’ve opted in.
• Improve our website, menu, and customer experience.
• Comply with applicable laws and prevent fraud.

If you enter a contest or giveaway, your information may also be used to contact you about prizes or promotions.

By signing up for contests, newsletters, or promotions, you agree to receive marketing communications from Volcano Grille.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us at contact@volcanogrille.com.

If our partners (such as contest organizers) collect emails on our behalf, they are required to include this Privacy Policy link and comply with applicable data protection laws.

We partner with third-party platforms to operate our business efficiently. These may include:

• Toast (online ordering, marketing, and loyalty programs)
• DoorDash, UberEats, and Grubhub (delivery)
• Google Analytics and Meta Pixel (website analytics and advertising)

Each third-party service has its own privacy policy governing how they handle your data. We encourage you to review those policies for additional details.

Our website and marketing tools may use cookies or similar tracking technologies to improve your browsing experience, analyze traffic, and deliver relevant ads. You can disable cookies in your browser settings if you prefer.

We take reasonable precautions to protect your information from unauthorized access, alteration, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications at any time.
• Request information about how your data is used.

To exercise any of these rights, please contact us at contact@volcanogrille.com.

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
📧 contact@volcanogrille.com
🌐 www.volcanogrille.com